Auto Dealership
Legal Compliance Solutions & Training



Available in ONLINE
or PRINTED Formats

Other Programs Available:

Harassment Prevention Training

California Compliance Training

Red Flags Training

Service Department Compliance Training

On-Site Compliance Audits

Advertising Reviews










Auto Dealer Sales Department Legal Compliance Training
Auto dealers today are not only faced with a mind-boggling array of rules and regulations, but with an abundance of attorneys who specialize in consumer law.

  • Numerous court decisions have indicated that employers must take all reasonable steps to assure compliance with federal and state laws and regulations. Compliance training is the most practical way to avoid or limit damages if non-compliance should occur despite preventative efforts.
  • Dealerships have paid billions of dollars to plaintiffs and attorneys to defend and settle regulatory actions and  lawsuits. It's conceivable that without proper training it's a matter of "WHEN" rather than "IF" your dealership will face such a claim.
This is the most comprehensive, affordable online compliance training program available.  Now you can protect your dealership by giving your staff the tools they need to do their job correctly and legally at an incredibly low price.

Dozens of different topics are covered, including F&I, advertising and much more.

This dynamic training program covers the laws and regulations that your staff needs to know about in order to operate a profitable, compliant sales department in today's world.  Insure consistent processes so that deals run smoother, contracts in transit are reduced and customers are happier.

The lessons include F&I compliance, advertising violations, warranties and much more. This course is highly recommended for everyone involved in the vehicle sales process - GMs, GSMs, F&I directors & managers, sales managers, sales consultants, internet department, marketing staff, and office personnel - anyone who interacts with consumers, deals with advertising, or processes deals. Acts of noncompliance often begin when a misinformed sales representative promises a buyer something that the dealership can't deliver.  



TOPICS COVERED INCLUDE:

Unfair & deceptive practicespayment packingnew or used?
vehicle history disclosurehidden finance chargescredit applications
suspicious activity reportscredit reportsadverse action notices
vehicle purchase proposalsdeferred down paymentsdisclosure requirements
co-signer noticesprivacy noticesinformation safeguards
OFAC screeningcash reportingverifying customer identity
Advertising violationsbait & switch advertisingused car buyers guides
warrantiesFTC used car ruledo not call rules
  
  • This entertaining and informative on-line program was developed for dealerships of all sizes by attorneys and automotive professionals with real-life dealership experience.  The interactive training content supplies information that is easy to understand and apply. Lesson features include actual court case histories from today's headlines as well as engaging videos.  
  • Administrators are able to effectively and easily manage all training - making program implementation easy. No more waiting for next year's training session - new hires can be trained immediately.
  • Topics are divided into short, easy-to-follow segments to insure complete comprehension and quick learning.  Employees gain all the knowledge they need in a short period of time.
  • Interactive content covers the federal laws and regulations that affect your dealership.
  • Provides flexibility to fit your employees' individual schedule and pace, and actively engages trainees in the learning process.  The self-paced delivery system and bookmark feature allows learners to easily return to their place in the lesson.
  • Ensures that ALL employees are trained and in compliance.  Get new-hires up to speed quickly.  Your staff can learn at their own pace - and administrators can monitor their progress every step of the way.  
  • Highlights actual dealership cases from around the country that provide examples of real situations and help your staff understand the importance of maintaining a legally compliant organization.
  • Engaging and challenging quiz questions require learners to test their knowledge of legal compliance in real-life.  Employers can be certain that their staff members understand the material and prove that the training was completed. This can go a long way towards developing a culture of compliance, showing good faith to regulators and courts, and helping to avoid damages. 
  • After completing the training course and passing the tests, employees will download and sign a Dealership Compliance Policy/Code of Ethics which may constitute the dealership's own compliance policy and make the employee personally accountable for his or her actions. 

 



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