• Numerous court decisions have indicated that employers must take all reasonable steps to assure compliance with federal and state laws and regulations. Compliance training is the most practical way to avoid or limit damages if non-compliance should occur despite preventative efforts.
• Dealerships have paid billions of dollars to plaintiffs and attorneys to defend and settle regulatory actions and  lawsuits. It's conceivable that without proper training it's a matter of "WHEN" rather than "IF" your dealership will face such a claim.

The lessons include proper documentation, repair authorization, advertising regulations, vehicle reconditioning, tire inflation regulations and more. This course is highly recommended for everyone involved in the service department - service & parts managers, service advisors, technicians - anyone who interacts with consumers.  Acts of noncompliance often begin when a misinformed staff member promises a customer something that the dealership can't deliver.  

• This entertaining and informative on-line program was developed for dealerships and automotive repair shops of all sizes.  The interactive training content supplies information that is easy to understand and apply.
• Administrators are able to effectively and easily manage all training - making program implementation easy. No more waiting for next year's training session - new hires can be trained immediately.
• Topics are divided into short, easy-to-follow segments to insure complete comprehension and quick learning.  Employees gain all the knowledge they need in a short period of time.
• Interactive content covers the state laws and regulations that affect your shop.
• Provides flexibility to fit your employees' individual schedule and pace, and actively engages trainees in the learning process.  The self-paced delivery system and bookmark feature allows learners to easily return to their place in the lesson.
• Ensures that ALL employees are trained and in compliance.  Get new-hires up to speed quickly.  Your staff can learn at their own pace - and administrators can monitor their progress every step of the way.  
• Engaging and challenging quiz questions require learners to test their knowledge of legal compliance in real-life.  Employers can be certain that their staff members understand the material and prove that the training was completed. This can go a long way towards developing a culture of compliance, showing good faith to regulators and courts, and helping to avoid damages. 
• After completing the training course and passing the tests, employees will download and sign a Dealership Compliance Policy/Code of Ethics which may constitute the dealership's own compliance policy and make the employee personally accountable for his or her actions.