Auto dealers today
are not only faced with a mind-boggling array of rules and
regulations, but with an abundance of attorneys who specialize in
consumer law.
- Numerous court
decisions have indicated that employers must take all reasonable steps
to
assure compliance with federal and state laws and regulations.
Compliance training is the most
practical way to avoid or limit damages if non-compliance should occur
despite preventative efforts. - Dealerships have paid billions of dollars to plaintiffs and attorneys to
defend and settle regulatory actions and lawsuits. It's
conceivable that without proper training it's a matter of "WHEN" rather
than "IF" your dealership will face such a claim.
This is the most comprehensive, affordable online compliance training program available. Now
you can protect your dealership by giving your staff the tools they
need to do their job correctly and legally at an incredibly low price.
This dynamic training program covers the laws
and regulations that your staff needs to know about in order to operate a
profitable, compliant service department in today's world. Insure
consistent processes so that repairs run smoother, complaints are
reduced and customers are happier.
The
lessons include proper documentation, repair authorization, advertising
regulations, vehicle reconditioning, tire inflation regulations and more. This
course is highly recommended for everyone involved in the
service department - service & parts
managers, service advisors, technicians - anyone who interacts
with consumers. Acts of noncompliance often begin when a
misinformed staff member promises a customer something that the
dealership can't
deliver.